1. Introduction

ROBOTEC AG ("ROBOTEC", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website https://www.robotecag.com/ , contact us, request our agricultural robotics services, create an account, subscribe to our communications, or otherwise interact with ROBOTEC AG.

ROBOTEC AG develops agricultural robotic solutions designed to support farming operations, including crop monitoring, field inspection, precision operations, transportation, weeding, spraying, and other agricultural applications.

2. Information We Collect

We may collect different categories of information depending on how you interact with our website and services.

2.1 Information You Provide Directly

You may provide personal information when you:

• Submit a contact or enquiry form
• Request information about our agricultural robots
• Request a quotation or demonstration
• Request robot rental or service information
• Create or access an account
• Subscribe to our newsletter
• Communicate with our team
• Submit business or project information
• Provide farming or agricultural requirements

This information may include:

• Full name
• Company or organisation name
• Email address
• Telephone number
• Postal or business address
• Country or region
• Farming or agricultural business information
• Project requirements
• Service or rental requirements
• Information contained in your communications with us

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic region
• Pages visited
• Date and time of access
• Referring website
• Website interaction information
• Device and network information
• Error and diagnostic information

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, performance, security, and user experience.

Cookies may be used to:

• Keep the website functioning properly
• Remember user preferences
• Improve website performance
• Understand how visitors use our website
• Maintain security
• Support analytics
• Improve our services and user experience

Where required by applicable law, we will obtain appropriate consent before placing non-essential cookies.

5. How We Use Your Information

ROBOTEC AG may use personal information for purposes including:

1. Providing and operating our website.
2. Responding to enquiries and requests.
3. Providing information about agricultural robotics.
4. Processing requests for demonstrations and quotations.
5. Processing robot rental and service enquiries.
6. Managing customer and business relationships.
7. Creating and managing user accounts where applicable.
8. Providing customer support.
9. Sending requested communications.
10. Sending newsletters or marketing communications where permitted.
11. Improving our website, technology, products, and services.
12. Detecting and preventing fraud, abuse, or security incidents.
13. Maintaining website and information-security measures.
14. Complying with legal and regulatory obligations.
15. Protecting our legal rights and legitimate business interests.

6. Legal Basis for Processing

Where applicable, ROBOTEC AG processes personal information on one or more of the following legal bases:

• Consent: Where you have provided consent.
• Contractual necessity: Where processing is necessary to provide a requested product or service.
• Legal obligation: Where processing is required by applicable law.
• Legitimate interests: Where processing is necessary for legitimate business, security, operational, or administrative purposes.

7. Communication and Marketing

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you information relating to:

• ROBOTEC AG
• Agricultural robotics
• New robotic solutions
• Robot rental and service options
• Product developments
• Demonstrations and events
• Company news
• Agricultural technology updates

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

8. Sharing of Personal Information

ROBOTEC AG does not sell your personal information as part of its ordinary business activities.

We may share information with carefully selected third parties where reasonably necessary to operate our business or provide services.

These parties may include:

• Website hosting providers
• IT and technical service providers
• Email and communication providers
• Analytics providers
• Customer-support providers
• Professional advisers
• Legal and accounting service providers
• Payment or transaction providers, where applicable
• Business partners involved in requested services

We may also disclose information where required by law, court order, governmental authority, or where necessary to protect the rights, safety, property, or security of ROBOTEC AG, our users, or others.

9. International Data Transfers

Some of our service providers or business partners may process personal information in countries other than the country in which you are located.

Where applicable, ROBOTEC AG will take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable data-protection requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing requested services
• Maintaining business records
• Managing customer relationships
• Fulfilling contractual obligations
• Complying with legal requirements
• Resolving disputes
• Enforcing agreements
• Protecting legitimate business interests

11. Data Security

ROBOTEC AG takes reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Account Information

Where our website provides registration or account functionality, information associated with an account may include your name, contact information, login credentials, and other information necessary to provide account-related services.

You are responsible for maintaining the confidentiality of your login credentials and for notifying us if you believe your account has been accessed without authorisation.

13. Agricultural and Operational Data

If you use ROBOTEC AG robotic systems or related services, additional operational information may potentially be processed depending on the particular product or service.

Such information may include:

• Robot operational information
• Equipment status
• Technical diagnostics
• Sensor information
• Maintenance information
• Field-operation information
• Location or navigation information
• Images or visual information captured by equipment
• Service and support records

The exact information collected depends on the particular robotic platform, software, service agreement, and configuration.

14. Third-Party Websites

Our website may contain links to third-party websites, applications, platforms, or services.

ROBOTEC AG is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. Children's Privacy

Our website and services are primarily intended for businesses, farmers, agricultural organisations, and other professional users.

We do not knowingly seek to collect personal information from children where prohibited by applicable law.

16. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including:

• The right to request access to personal information
• The right to request correction of inaccurate information
• The right to request deletion of information
• The right to restrict certain processing
• The right to object to certain processing
• The right to withdraw consent where applicable
• The right to request portability of certain information
• The right to object to direct marketing
• The right to lodge a complaint with a relevant authority

17. Do Not Track

Some web browsers provide a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

18. Changes to This Privacy Policy

ROBOTEC AG may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable law.

When we make changes, we may update the "Last Updated" date displayed at the beginning of this policy.

We encourage visitors to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact ROBOTEC AG.

20. Data Protection Complaints

If you believe that ROBOTEC AG has not handled your personal information appropriately, please contact us first so that we can investigate your concern.

Where applicable, you may also have the right to contact the competent data-protection authority in your country or jurisdiction.

21. Acceptance

By using the ROBOTEC AG website, you acknowledge that you have had the opportunity to review this Privacy Policy.

This Privacy Policy should be read together with our applicable Terms & Conditions and any other notices presented to you when using specific ROBOTEC AG products or services.